Legal
By creating an account or using Orvinn ("the Service"), you agree to these Terms of Service ("Terms"). If you're using Orvinn on behalf of a business, you're agreeing on that business's behalf. If you don't agree, don't use the Service.
Orvinn is an AI-powered marketing automation platform that helps you create, schedule, and publish social media posts, send email campaigns, and view marketing performance reports. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
You must provide accurate information when signing up. You're responsible for keeping your login credentials secure and for all activity that occurs under your account.
You can delete your account at any time from your account settings. We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in activity that harms other users or the Service.
Orvinn offers paid subscription plans. Current pricing is listed at orvinn.app/#pricing. Prices may change with 30 days' notice.
New accounts receive a 7-day free trial. No charge is made until the trial ends. You can cancel before the trial ends and you won't be charged.
Subscriptions are billed monthly or annually in advance. All payments are processed by Stripe. By providing payment details, you authorize us to charge your payment method on a recurring basis.
We don't offer refunds for partial billing periods. If you cancel, your access continues until the end of your current billing period. We may issue refunds at our discretion for documented billing errors.
If a payment fails, we'll notify you and attempt to collect payment for up to 7 days. If payment is not received, your account may be downgraded or suspended.
You agree not to use Orvinn to:
You retain ownership of all content you create through Orvinn. By using the Service, you grant Orvinn a limited, non-exclusive license to store, process, and publish your content as necessary to provide the Service. You are solely responsible for the content you publish, including ensuring you have the necessary rights to any materials used.
Content generated by Orvinn's AI features is produced using Anthropic's Claude API. AI-generated content may contain errors or inaccuracies. You are responsible for reviewing content before publishing. We make no warranty that AI-generated content is accurate, appropriate, or free from third-party intellectual property claims.
Orvinn integrates with third-party platforms to provide the Service, including social media networks (Facebook, Instagram, LinkedIn, and X), payment processing (Stripe), social publishing infrastructure (Ayrshare), and, where you choose to connect them, commerce platforms (Square, Clover, and Shopify), market data providers (Rentcast), and weather data (OpenWeatherMap, used for Outdoor Sports Facility accounts to generate weather-grounded content and alerts). Your use of those platforms is governed by their own terms of service. We're not responsible for changes those platforms make to their APIs, policies, or availability.
If you connect a commerce platform (Square, Clover, or Shopify), Orvinn reads order and product data from that platform — item names, quantities, order totals, and order status — solely to generate marketing content based on your actual sales activity. You can disconnect a commerce platform at any time from your account settings. See our Privacy Policy for details on how this data is used and retained.
The Orvinn name, logo, platform design, and all software underlying the Service are owned by KGF Digital Solutions, LLC and protected by intellectual property law. You may not copy, modify, or distribute our platform or branding without written permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. We don't guarantee specific marketing results — outcomes depend on many factors outside our control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORVINN'S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUE.
You agree to defend, indemnify, and hold harmless Orvinn and its officers, employees, and contractors from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.
These Terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved in the courts of Miami-Dade County, Florida. Before filing any legal claim, you agree to contact us at hello@orvinn.app and give us 30 days to resolve the issue informally.
We may update these Terms from time to time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Questions? Email hello@orvinn.app.